Privacy Policy

Mackenzie Melbourne Privacy Policy

Mackenzie Melbourne places great importance on the protection of its customers' personal information. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Mackenzie Melbourne collects various types of personal data to provide an optimal shopping experience. This data may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

  • Processing and shipping orders

  • Handling payments and preventing fraud

  • Communicating with customers regarding orders and our product offerings

  • Improving our customer service and responding to inquiries

  • Sending information about new products, promotions, and events (with customer consent)

Sharing of Personal Information

Mackenzie Melbourne does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and handle the shipping of orders

  • When required by law or to comply with legal obligations

  • To protect Mackenzie Melbourne’s rights, property, or safety, as well as the rights of our customers or the public

Security of Personal Information

Mackenzie Melbourne takes appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include, among others:

  • Use of encryption technologies for payment transactions

  • Restricted access to personal information only to employees and partners who need it to provide our services

Storage of Personal Information

Mackenzie Melbourne stores personal data for the period necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Customers have rights regarding their personal information under applicable law, including:

  • Right of Access: Customers can request a copy of the personal information we hold.

  • Right to Rectification: Customers can request correction of inaccurate or incomplete personal information.

  • Right to Deletion: Customers can request deletion of their personal information, taking into account legal retention periods.

  • Right to Withdraw Consent: Customers can withdraw their consent to the processing of their personal information at any time.

Cookies and Similar Technologies

Mackenzie Melbourne uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and monitor site usage. Customers can adjust browser settings to reject cookies, but this may affect website functionality.

Changes to the Privacy Policy

Mackenzie Melbourne may update this privacy policy from time to time. Any changes will be published on this page with the update date. Customers are encouraged to visit this page regularly to stay informed of any changes.

Contact

For questions regarding this privacy policy or to exercise your rights concerning personal data, you can contact Mackenzie Melbourne at:

E-mail: info@mackenziemelbourne.com

Mackenzie Melbourne is committed to protecting its customers' privacy and using personal information in a responsible and secure manner.